Last Updated: 03/06/2025
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends & public holidays) after payment confirmation.
2. Shipping Regions
We currently ship only within India. International shipping is unavailable.
3. Delivery Timeline
- Standard Delivery: 5–7 business days from the date of order confirmation.
- Note: Delivery may extend to 10–12 days for remote areas (e.g., Northeast India, Jammu & Kashmir, Ladakh, Andaman Islands).
4. Shipping Partners
We partner with leading Indian carriers (e.g., Delhivery, DTDC, Ecom Express, XpressBees) based on location & efficiency. You’ll receive carrier details via email/SMS once shipped.
5. Shipping Costs
| Order Value | Shipping Cost |
|---|---|
| Below ₹1,000 | ₹60 *(inclusive in price) |
| ₹1,000 or above | FREE |
| *Flat rate or calculated at checkout based on location. |
6. Important Notes
- ❌ No expedited shipping, in-store pickup, or package insurance is available.
- 📦 Tracking: Not included. Contact us at [ infohelp@saznix.com] for delivery updates.
- ⚠️ Address Accuracy: Double-check your shipping address during checkout. We’re not liable for delays/costs due to incorrect addresses.
- 🌧️ Delays: Natural disasters, strikes, or customs checks may impact delivery. We’ll notify you if delays exceed 7 business days.
7. Lost/Damaged Packages
- Report issues within 7 days of delivery at [ infohelp@saznix.com] with your order number.
- We’ll reship or refund ONLY if the package is confirmed lost/damaged before delivery.
8. Returns
Undelivered packages will be refunded automatically after 15 days. See our [Return Policy] for details.
⚠️ Key Disclaimers (Include These!)
“All delivery timelines are estimates. Saznix.com is not liable for delays caused by carriers, weather, or unforeseen events.”
“Customers bear responsibility for customs fees (if applicable).”